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ProTELEC CheckMate: A Lone Worker Safety App that Keeps Your Team Safe—Anywhere, Anytime.
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Live Monitoring by Real People

Health & Safety Reporting

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Lone Worker Safety Made Easy

ProTELEC CheckMate

CheckMate is a suite of lone worker safety products and services by ProTELEC designed to protect employees who work alone or remotely. Our work alone monitoring system is part of our broader remote worker safety solutions, giving both you and your employees peace of mind through reliable check-ins and emergency support.

All of our lone worker systems are monitored 24/7/365 by ProTELEC’s Emergency Monitoring Centre. All operators must undergo rigorous training and education to qualify to work in our facility, and we’ve been awarded with the Five Diamond Certification from the Monitoring Association of America.

At ProTELEC, we blend cutting edge technology with live human response to ensure the safety of your employees.

CheckMate for Lone Workers

CheckMate Working Alone

CheckMate Working Alone is an automated communication service that regularly checks on employees working alone to ensure their safety.

  • Simple to use and cost-effective solution for employee safety.
  • No hardware or software required – CheckMate is a service. Your employee only needs a phone (land line, cell, or satellite), making it an ideal lone worker protection solution for any industry.
  • Meets federal and provincial lone worker compliance law requirements.
  • Failure to respond to a safety check generates an alarm in ProTELEC’s 24/7/365 Emergency Monitoring Centre.
  • Takes employees only seconds to respond to a safety check.
  • Gives you and your worker the comfort of knowing they are not alone.
  • CheckMate Working Alone is designed to answer the challenge of how to monitor lone workers—automating safety checks while reducing admin workload.

Tracking and Monitoring Tools for Administrators

  • CheckMate contacts and confirms the safety of lone workers based on a schedule you provide and control.
  • 24/7/365 monitoring by real people at all times.
  • On-demand access for Administrators to the CheckMate Dashboard through our Client Web Portal.
  • Track employee safety checks and real-time locations through our lone worker GPS tracking app, even in areas with limited connectivity.
  • Generate an audit trail of all safety checks and their outcomes.

 

CheckMate for Lone Workers

CheckMate Working Alone

CheckMate Working Alone is an automated communication service that regularly checks on employees working alone to ensure their safety.

  • Simple to use and cost-effective solution for employee safety.
  • No hardware or software required – CheckMate is a service. Your lone worker only needs access to a phone (land line, cell, or satellite).
  • Meets Federal and Provincial working alone regulations.
  • As a comprehensive lone worker compliance software, CheckMate helps you meet safety obligations and simplify audits.
  • Failure to respond to a safety check generates an alarm in ProTELEC’s 24/7/365 Emergency Monitoring Centre.
  • Takes employees only seconds to respond to a safety check.
  • Gives you and your worker the comfort of knowing they are not alone.
  • Our solutions align with Canada’s strictest safety compliance regulations, ensuring your business stays protected and compliant.

CheckMate Safe Alone App

CheckMate Safe Alone is a lone worker monitoring app that offers the ultimate in safety and compliance for isolated workers. It’s easy to use, and operators are standing by 24/7/365 so you can ensure the safety of employees working alone.

Protection at your fingertips

  • Takes seconds to check-in with the tap of a button.
  • Lone workers can use the emergency panic button for workers built into the Safe Alone app to instantly notify our monitoring personnel in a crisis.
  • GPS coordinates are sent with the alarm and updated when the phone’s location changes.

Checking in while working alone

  • With each check-in to confirm your safety, the clock resets and the GPS location coordinates are collected.
  • The amount of time left until the next safety check is displayed on-screen and reminders occur via pop-up notifications.
  • If you miss a safety check, an automated phone call occurs 3 minutes later (selectable).
  • If you miss the automated call, a Missed Safety Check Alarm is generated and a live, trained operator responds.

CheckMate Safe Alone App

CheckMate Safe Alone is an app that that offers the ultimate in lone worker security. It’s easy to use, and operators are standing by 24/7/365 so you can ensure the safety of employees working alone.

 

Checking in while working alone

  • With each check-in to confirm your safety, the clock resets and the GPS location coordinates are collected.
  • The amount of time left until the next safety check is displayed on-screen and reminders occur via pop-up notifications.
  • Whether your team is in the field or working late in the office, CheckMate forms the backbone of an effective emergency response plan for lone workers.
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It’s your move.

Contact us for a free trial and see why CheckMate is one of the best lone worker apps in 2025 for real-time safety, compliance, and peace of mind.

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CheckMate Blog

What can you do to create a culture of safety throughout your organization? If you are reading this post, chances are you’ve already determined that keeping your employees safe while on the job is a top priority. You may even already have robust safety policies in place, addressing everything from
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There are many outdoor jobs that carry an increased risk of serious cold injury due to exposure during the winter months. Along with cold temperatures, wind conditions and humidity can contribute to the risk factors that lead to serious cold stress vulnerability. Having winter work safety policies and a worker
Read more
Safety products and services are often viewed as bottom-line costs and when you add the costs of what could or might happen, you can further justify the expenditure. Of course it’s an investment in your most important resource, your staff, but sometimes it is really nice to know that this
Read more

Businesses who use CheckMate

From property managers to municipalities, organizations across Canada trust our lone worker protection system to keep their teams safe and compliant.

View our Suite of Safety Solutions

Learn more about how our working alone safety solutions can help keep your lone workers safe and secure.

What can you do to create a culture of safety throughout your organization?

If you are reading this post, chances are you’ve already determined that keeping your employees safe while on the job is a top priority. You may even already have robust safety policies in place, addressing everything from workplace hazards to safety check-ins for those who are working from home.

But are the people you’ve been tasked with protecting doing their part too? At CheckMate we often hear questions about how best to train employees in company safety rules and how to increase compliance. Many safety officers and human resource consultants assume that by simply having a safety policy in place and investing in a monitoring service, a culture of safety has been established. Unfortunately, this is rarely the case, and without a company-wide mindset of safety policy observance, organizations become vulnerable to financial penalties, employee injury, and diminished morale.

There are some simple steps you can take to create a positive culture of safety within your organization. To help you get the most out of your lone worker monitoring solution, we recommend reviewing how each of these actions might apply to your particular organizational needs:

 

1. Clearly and regularly engage with employees on the subject of safety

Having a well-defined workplace health and safety policy will only be effective if it is communicated in an accessible manner and regularly reviewed. Make information about your safety policies and expectations easily available in printed and digital formats. Hold regular safety meetings and training opportunities. Involve your employees in the process of improving safety policies and regularly provide opportunities for feedback.

 

2. Lead by example

Management knows the importance of establishing a positive company culture but can sometimes forget that this culture is dependent on their participation as well. Employees are more likely to pay attention to work health and safety policies, and comply with safety check-in requirements if they see that their superiors are doing the same.

 

3. Implement a positive reporting process

One of the biggest barriers to safety policy compliance can be a reluctance to report safety violations. Safety check-in procedures are often forgotten, and the failure to use a lone worker monitoring solution is often emphasized, rather than rewarding the proactive observance of safety procedures. Rewarding employees who use their Safe Alone App or report workplace hazards will reinforce their actions and help to build a positive culture of safety throughout your organization.

 

4. Keep an eye on safety policy participation

Ensuring that your employees are completing safety checks using the Safe Alone App or other Working Alone check-in methods is easy with the Administrative Dashboard. Reporting tools allow you to confirm compliance and catch minor issues before they become major problems, and CheckMate Working Alone provides this information to administrators 24/7 through an easy-to-use web-portal.

 

5. Share your culture of safety with others

Perhaps your department has already identified a solid set of workplace safety policies and has great employee engagement; in larger companies there’s a good chance that you work internally with departments that have not yet taken these steps. Your business or organization may depend on services and products from others who are at-risk without lone worker safety checks and an overall culture of safety. Share your experiences and these tips with them to help encourage better safety practices throughout your industry.

 

We hope these tips will help you to approach your lone worker safety policies with a larger culture of workplace safety in mind. Whether your staff is working from home, on the road, or even in remote locations, providing a safe work environment is the job of the employer.  The ability of employees to remain safe and effective in their roles should be your highest priority. Providing positive communication, frequent training, and leading by example will all help to make your safety policies more effective.

Don’t have an established set of safety rules in place? Looking for a simple solution to meet lone worker monitoring requirements? Whether your organization has 10 or 1,000 employees, CheckMate can help you save lives and protect your bottom line.

Contact us today to learn more about our Lone Worker Monitoring solutions and workplace safety tools.

 

Winter work safety lone workers

There are many outdoor jobs that carry an increased risk of serious cold injury due to exposure during the winter months. Along with cold temperatures, wind conditions and humidity can contribute to the risk factors that lead to serious cold stress vulnerability. Having winter work safety policies and a worker monitoring system in place can greatly improve working conditions and outcomes in the event of an emergency.

What types of jobs carry increased risk in the winter?

Anyone whose role keeps them outside for prolonged periods of time, or who already works in a physically dangerous environment. Employees who must drive during the duties of their workday are also at greater risk, as winter road conditions present countless new hazards.

Industries with employees working outdoors in winter conditions:

  • Construction
  • Trucking
  • Farming/Ranching
  • Oil & gas extraction
  • Public works
  • Community service officers (Fire, Police, Bylaw)
  • Building Maintenance

The dangerous consequences of hypothermia, frostbite, cold stress and injury are particularly concerning for lone workers. Becoming immobilized outdoors for any reason in the extreme cold can have a tragic outcome, and it may be a long time before an inattentive employer notices the lapse in contact with their remote work employees. So how can winter work safety be improved for those most at risk?

Winter workers

Preparation and Prevention

There are several stepsto be taken when reducing the risk to employees who must work outside during winter:

  • Use a Lone Worker Safety Check solution to confirm location and well-being of employees
  • Establish clear policies to address a work/rest schedule, limiting heavy work to reduce perspiration
  • Clothing/uniforms should be protective, layered, dry and insulated, with windproof and waterproof shells
  • Monitor and assess weather changes throughout the day
  • Provide warm-up breaks in heated shelters (if the temperature is -7˚C or lower, shelters should be available nearby)

From personal protection in the form of appropriate clothing and frequent breaks to warm-up and hydrate, to checking on the safety of lone workers, the responsibility for winter work safety lies with both the individual employees and their employers. Using the CheckMate Safe Alone employee safety app makes safety check-ins easy, and the automated schedule of safety checks is complimented by our 24/7 live operators who respond in the event of an emergency.

For lone working employees who spend long periods of time driving out of town, the added value of GPS location tracking with CheckMate Working Alone can provide further protection, particularly as employees travel to and from remote jobsites in challenging winter conditions. Locations for lone workers can be viewed easily using the Working Alone web-based administrative tools, with maps and reports just a click away.

Contact us to learn more about how CheckMate Working Alone can dramatically improve the safety of your lone workers when their tasks take them outside in winter.

Does a Safety Service Provide You with a Return on Your Investment?

Safety products and services are often viewed as bottom-line costs and when you add the costs of what could or might happen, you can further justify the expenditure. Of course it’s an investment in your most important resource, your staff, but sometimes it is really nice to know that this cost is actually saving you money!

How does CheckMate save you money?

As Employers, we are responsible for the safety of our employees and if they are working alone, we are obligated to check on them regularly to ensure that they are safe. Companies often implement internal manual systems to protect their working alone employees because they think manual systems are easier to implement and are less expensive.  A simple cost comparison quickly proves otherwise.

Consider the effort and costs involved in having an office employee monitor one lone worker:

  • The lone worker calls in to the office every two hours.
  • An office employee answers each call and records the time of the call, and where the lone worker is and will be until the next call.
  • The office employee resets a timer after each call to ensure that if the lone worker does not call in, the office worker is reminded to call the lone worker.
  • The time spent by both the office employee and lone worker to stop what they are doing, check-in and log the call, is approximately 5 minutes per call.
  • The wage of the employees involved is $20.00 per hour.

All of this adds-up to the true cost of Lone Worker Monitoring:

 4 calls per day x 5 minutes x 2 employees x 20 working days in a month = 800 minutes (13.33 hours)

13.33 hours x $20/hour = $266.67 per month spent on checking up on one employee working alone.

At $22.50* per month or less, CheckMate Working Alone is 92% less expensive
($22.50 is our single user rate, which drops substantially with larger numbers of users)

 

In addition to substantial savings in time and money, using CheckMate Working Alone to monitor the safety of your lone workers provides further benefits:

  • 100% reliable thanks to automation: The safety of an employee working alone is not dependent upon a person remembering to make calls or an office employee knowing when a lone worker hasn’t called. What happens when the office worker calls in sick or is on holidays – who is monitoring the lone worker then? Automation improves reliability and removes the possibile negative consequences of human error and unforseen circumstances.
  • Every Safety Check and result is logged: CheckMate Working Alone provides you with an audit trail that meets legislative and regulatory requirements, ensuring your company has done its due diligence were an incident to ever occur.
  • Missed Safety Checks get an immediate response: When an employee working alone misses a Safety Check, an alarm is generated in our Emergency Monitoring Centre and our professionally trained operators respond immediately.
  • Unlimited Safety Checks: With CheckMate a user can easily adjust their Safety Check frequency for increased risks and hazards while they work. For example, a person working a hazardous job may require Safety Checks every 30 minutes due to the risks that they face while working alone. An administrative employee working from home might require a lower frequency of Safety Checks throughout the day. Additional safety checks in a manual process will cost more time and money as illustrated in our earlier example, but with CheckMate your Safety Check scheduling is unlimited with no additional hidden costs.
  • Easily manage Safety Checks for multiple people working alone: With each additional employeee to be monitored while working alone, the manual process in our example gets much more complicated, time consuming and expensive. CheckMate Working Alone simplifies the Safety Check process, giving you intuitive administrative tools to manage employee schedules and check on their automated check-ins using the Working Alone Dashboard. Generate reports, track GPS locations for each check-in, and add or remove users tasily. Want help managing your Working Alone schedules and settings? We can do that too – just contact us for support and administrative assistance customized to your business needs.
  • Reduced workload on staff: By reducing wasted time and allowing individuals to focus on their key ‘revenue generating’ tasks and responsibilities with fewer distractions, CheckMate Working Alone can benefit the overall productivity of your staff.

Beyond these practical time and money saving considerations, there are other benefits to using CheckMate Working Alone:

  • Organizations with best practices in safety can attract higher quality workers.
  • Companies with quality Safety Management Systems (SMS) have more engaged staff and lower absentee rates.
  • Organizations that meet Safety Certifications and Regulations can often bid on and be awarded more projects.
  • Established safety systems and best practices reduce liability concerns including chances of potential fines and legal costs.

Ready to make your move? For more information on our CheckMate Working Alone solution and how we can save you money, call 1-855-861-5825 or use our simple Contact Form.