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ProTELEC CheckMate: A Lone Worker Safety App that Keeps Your Team Safe—Anywhere, Anytime.
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Lone Worker Safety Made Easy

ProTELEC CheckMate

CheckMate is a suite of lone worker safety products and services by ProTELEC designed to protect employees who work alone or remotely. Our work alone monitoring system is part of our broader remote worker safety solutions, giving both you and your employees peace of mind through reliable check-ins and emergency support.

All of our lone worker systems are monitored 24/7/365 by ProTELEC’s Emergency Monitoring Centre. All operators must undergo rigorous training and education to qualify to work in our facility, and we’ve been awarded with the Five Diamond Certification from the Monitoring Association of America.

At ProTELEC, we blend cutting edge technology with live human response to ensure the safety of your employees.

CheckMate for Lone Workers

CheckMate Working Alone

CheckMate Working Alone is an automated communication service that regularly checks on employees working alone to ensure their safety.

  • Simple to use and cost-effective solution for employee safety.
  • No hardware or software required – CheckMate is a service. Your employee only needs a phone (land line, cell, or satellite), making it an ideal lone worker protection solution for any industry.
  • Meets federal and provincial lone worker compliance law requirements.
  • Failure to respond to a safety check generates an alarm in ProTELEC’s 24/7/365 Emergency Monitoring Centre.
  • Takes employees only seconds to respond to a safety check.
  • Gives you and your worker the comfort of knowing they are not alone.
  • CheckMate Working Alone is designed to answer the challenge of how to monitor lone workers—automating safety checks while reducing admin workload.

Tracking and Monitoring Tools for Administrators

  • CheckMate contacts and confirms the safety of lone workers based on a schedule you provide and control.
  • 24/7/365 monitoring by real people at all times.
  • On-demand access for Administrators to the CheckMate Dashboard through our Client Web Portal.
  • Track employee safety checks and real-time locations through our lone worker GPS tracking app, even in areas with limited connectivity.
  • Generate an audit trail of all safety checks and their outcomes.

 

CheckMate for Lone Workers

CheckMate Working Alone

CheckMate Working Alone is an automated communication service that regularly checks on employees working alone to ensure their safety.

  • Simple to use and cost-effective solution for employee safety.
  • No hardware or software required – CheckMate is a service. Your lone worker only needs access to a phone (land line, cell, or satellite).
  • Meets Federal and Provincial working alone regulations.
  • As a comprehensive lone worker compliance software, CheckMate helps you meet safety obligations and simplify audits.
  • Failure to respond to a safety check generates an alarm in ProTELEC’s 24/7/365 Emergency Monitoring Centre.
  • Takes employees only seconds to respond to a safety check.
  • Gives you and your worker the comfort of knowing they are not alone.
  • Our solutions align with Canada’s strictest safety compliance regulations, ensuring your business stays protected and compliant.

CheckMate Safe Alone App

CheckMate Safe Alone is a lone worker monitoring app that offers the ultimate in safety and compliance for isolated workers. It’s easy to use, and operators are standing by 24/7/365 so you can ensure the safety of employees working alone.

Protection at your fingertips

  • Takes seconds to check-in with the tap of a button.
  • Lone workers can use the emergency panic button for workers built into the Safe Alone app to instantly notify our monitoring personnel in a crisis.
  • GPS coordinates are sent with the alarm and updated when the phone’s location changes.

Checking in while working alone

  • With each check-in to confirm your safety, the clock resets and the GPS location coordinates are collected.
  • The amount of time left until the next safety check is displayed on-screen and reminders occur via pop-up notifications.
  • If you miss a safety check, an automated phone call occurs 3 minutes later (selectable).
  • If you miss the automated call, a Missed Safety Check Alarm is generated and a live, trained operator responds.

CheckMate Safe Alone App

CheckMate Safe Alone is an app that that offers the ultimate in lone worker security. It’s easy to use, and operators are standing by 24/7/365 so you can ensure the safety of employees working alone.

 

Checking in while working alone

  • With each check-in to confirm your safety, the clock resets and the GPS location coordinates are collected.
  • The amount of time left until the next safety check is displayed on-screen and reminders occur via pop-up notifications.
  • Whether your team is in the field or working late in the office, CheckMate forms the backbone of an effective emergency response plan for lone workers.
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It’s your move.

Contact us for a free trial and see why CheckMate is one of the best lone worker apps in 2025 for real-time safety, compliance, and peace of mind.

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CheckMate Blog

Seasonal worker park maintenance lone employee safety
Safety for Seasonal Lone Workers
Across North America, governments and businesses are hiring additional workers for the upcoming summer. The duties and responsibilities of many seasonal jobs may require employees to work alone at times. Seasonal workers who spend the majority of their time working independently are frequently outdoors during the course of their workday
Read more
Are Your Employees Using CheckMate When They Should?
We understand how hard it can be to remember even the most basic to-do items in daily life, especially these days. Habit-building can take many months, and when it comes to new steps to take in an already busy workday, forgetting something can eventually happen to anyone. From a lone
Read more
Medication Reminders for Your Patients
Are you concerned your clients may forget to take their medications? With our automated reminder service, pharmacies and healthcare providers can offer a new level of customer care. CheckMate Med Check is a proactive communication service designed to remind people to take their medications, providing an automated follow-up to notify
Read more
View more blogs

Businesses who use CheckMate

From property managers to municipalities, organizations across Canada trust our lone worker protection system to keep their teams safe and compliant.

St John Ambulance

St John Ambulance

St. John Ambulance utilizes Protelec Alarms in both of our Brandon and Winnipeg locations, including CheckMate, security cameras, alarm systems and monitoring. Their service has been professional, and they are excellent to work with. We feel reassured with the additional layers of security that Protelec provides.

Ginkgo Bioworks

Ginkgo Bioworks

I implemented Checkmate as one element of our company’s Lone Work program in 2020. I have found the registration and addition of new employees to the system by ProTELEC to be flawless and prompt, on average taking less than 24 hours. The system itself is robust and user friendly. From a management perspective, the visibility to its uptake and usage is a strong data driven feedback loop. For ease of set-up and management, coupled with its user-friendly application, I recommend Checkmate as an element for a Lone Work Program.

– Claire Moroney, EHS Director.

Legal Aid Manitoba

Legal Aid Manitoba

Legal Aid Manitoba operates 11 law offices and 3 administration offices with lawyers and staff attending just about every community in the province.  Checkmate allows our staff to feel connected and safe while working outside of their usual office and allows supervisors to concentrate on other matters knowing their staff are accounted for.  Checkmate provides us with an extra layer of security for our staff.

Township of the Archipelago

Township of the Archipelago

The CheckMate Working Alone app and service is wonderful.  Township staff are pleased with the flexibility and the ease of use of Checkmate. The Checkmate service/app is reliable, budget friendly and convenient. Our service provider Randy Pokrant has been nothing but exceptional. Randy has been available, quick to respond and very informative. Thank you Randy and the Checkmate Team!

Pace Solutions

Pace Solutions

Great way to keep our staff safe

– Wes Martin, President & CEO of Pace Solutions Corp.

Camrose County

Camrose County

Camrose County has been using ProTELEC CheckMate to successfully and safely monitor our remote employees around the clock.  The ease of use for the application couldn’t be simpler and the flexibility in changing check-in times as environmental conditions change has been a great benefit.  Administratively, the dashboard provides the necessary information and adaptability.  It’s been great knowing that all employees are making it home at the end of the day while minimizing the manpower that has to be allocated to this monitoring.

RM of Ritchot

RM of Ritchot

The Checkmate program has been beneficial for us in keeping track of our summer staff.  We find it easy to use through the mobile app.  The admin portal is simple to follow and allows the administrator to easily track every employee.  Randy Pokrant our sales rep is always available with any questions I may have and does all the setup of new employees that need to be added.  A must have to easily keep track of staff working alone.

George Humeniuk

Merit Functional Foods

Merit Functional Foods

Merit Functional Foods is very happy to have partnered with Protelec CheckMate to help keep our Team Members who work alone or in isolation safe.  The application is easy for workers to use and for myself as a Health and Safety Professional to monitor and ensure compliance.

View our Suite of Safety Solutions

Learn more about how our working alone safety solutions can help keep your lone workers safe and secure.

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Across North America, governments and businesses are hiring additional workers for the upcoming summer. The duties and responsibilities of many seasonal jobs may require employees to work alone at times. Seasonal workers who spend the majority of their time working independently are frequently outdoors during the course of their workday facing a variety of risks.

What types of temporary summer work depend on lone workers?

  • Meter Readers
  • Utility/Water patrols
  • Park attendants
  • Environmental Programs/Litter Clean Up crews
  • Lifeguards/Recreational Workers

For some of these roles, the risk of the job itself may be obvious. For all employees however, regardless of where their duties take them, working alone is a hazard. Employers are required by Federal and Provincial lone worker regulations to protect their workers while on the job. Lone worker safety requirements should also be considered when reviewing seasonal employment laws.

Best Practices When Hiring Seasonal Workers

With many people eager to return to work and make the most of summer job opportunities, it can be tempting to rush through the hiring and onboarding process of temporary seasonal employees.

Even if you are only bringing on extra help for a few weeks or months, it is important to consider the following seasonal worker hiring best practices:

  • Create a formal contract for employment: This prevents confusion about the responsibilities of the position, scheduling expectations, how an employee will be paid, and should include a standard termination clause.
  • Provide adequate training: The urgent need for additional help leads many employers to put seasonal workers straight to work. For the sake of a job well done, and to ensure you are meeting hiring requirements, it is important to remember that seasonal employees should be provided with the same level of training provided to full-time employees.
  • Safety check enrollment for seasonal lone workers : As an employer, you are responsible for providing any employees who may be working alone with the training and tools to help keep them safe. Establishing a culture of safety and implementing the use of a safety check monitoring system like CheckMate Working Alone helps to protect your seasonal employees.

With the safety of seasonal employees in mind, businesses and governments currently looking to hire temporary staff should also be assessing whether these roles will require summer workers to perform their duties alone or in isolation. When completing the hiring of a seasonal worker, safety monitoring enrollment is as easy as registering the worker for Working Alone, allowing them to access our popular Safe Alone app. When the season has ended, simply let us know, and we can discontinue the temporary employee’s Working Alone enrollment.

For more information about CheckMate Working Alone and to register your seasonal lone workers, contact us today.

 

We understand how hard it can be to remember even the most basic to-do items in daily life, especially these days. Habit-building can take many months, and when it comes to new steps to take in an already busy workday, forgetting something can eventually happen to anyone.

From a lone worker safety perspective, any safety monitoring system put in place will only perform well if usage is consistent. For most administrators it simply isn’t feasible to continuously check whether or not their employees working alone are using their Safe Alone app.

To help administrators ensure that their workers are protected, we have developed a simple reminder tool to help your lone workers remember to activate their safety checks when they are scheduled to be working alone.

A text is sent to an employee if they have not activated their Safe Alone app for a set time period. A direct link to the app is included, saving the employee time if they did forget to activate their safety checks. The reminder text can be scheduled to suit the employee’s schedule, and administrators can set-and-forget this feature, allowing them to focus on other tasks.

This new reminder feature is live and ready to be added to your lone worker safety plan and can be accessed in your administrative Dashboard. To request setup assistance for end-user reminders, contact your CheckMate representative directly or click here to send an email, we’re happy to help.

Pharmacists and caregivers provide expertise and medication scheduling information to their patients on a regular basis, but all too often this does not mean that a patient remembers to take their medication at the prescribed times.

Manually monitoring the medication schedules of multiple patients is expensive and time-consuming, and even the most well-trained home healthcare providers find it difficult to ensure the pharmacist’s directions are being followed.

Are you concerned your clients may forget to take their medications?

Do you have family members that purchase medications for their loved ones and want to be reassured?

Are you looking to provide additional health and safety services for your clients, that separate your pharmacy from others and provide you with a new revenue stream?

If you manage a pharmacy or home healthcare service, or are a pharmacist or caregiver, you may have already asked yourself some of these questions. Setting an alarm or using an app as a reminder may seem like a plausible solution, but what happens if the reminder is missed?

CheckMate Med Check will call your customers to remind them to take their scheduled medications. With our automated reminder service, pharmacies and healthcare providers can offer a new level of customer care. CheckMate Med Check is a proactive communication service designed to remind people to take their medications, providing an automated follow-up to notify caregivers or family in the event that a Med Check reminder is missed.

  • Enroll customers through a simple Point of Sale setup, no software or hardware to install.
  • When the customer receives their automated reminder call, simple entry of the number 1 will confirm that they have received the reminder notice. If the call goes unanswered, a follow-up call will happen 3 minutes later.
  • If there is still no answer, an alarm is generated in our Emergency Monitoring Centre where follow-up and notifications to Alert Contacts will occur, notifying them that their parent or patient did not respond to the reminder Med Check phone call.
  • The Alert Contact list may include family, caregivers, home-care representatives or private nurses.
  • Caregivers can then provide an immediate appropriate response, ensuring your client’s important medication is taken as you prescribed.

With our set-it-and-forget it reminder service you can provide an additional level of care to your customers and clients, complete with branding to match your company identity. You can learn more about how our Alert Contacts system works, and contact us to find out if CheckMate Med Check is a good fit for your pharmacy or caregiving service.