About ProTELEC Security + Safety
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Who is ProTELEC?
ProTELEC is a family-owned company that has been protecting life and property for over 50 years. We are one of Canada’s largest independent security and safety companies. ProTELEC is an industry leader in emergency response and lone worker monitoring systems, offering one of the most trusted work alone monitoring solutions in Canada.
ProTELEC CheckMate is currently protecting thousands of employees who are working alone throughout many industries. We developed our lone worker monitoring app and safety services to integrate seamlessly with our Emergency Monitoring Centre (EMC), forming a complete lone worker protection system. Along with providing safety checks and journey management services, ProTELEC Alarms specializes in commercial property security, with monitoring services for cameras, environmental sensors, after hours call services and more. Visit the ProTELEC website to learn more about our full-suite of safety and security services.
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What makes us different?
ProTELEC is more than an alarm company. We deliver preventative, proactive security services tailored to the needs of our clients. Our emphasis on personnel safety has made ProTELEC CheckMate Working Alone the the best work alone monitoring system for organizations across North America.
Our Emergency Monitoring Centre is annually inspected to ensure it meets the demanding requirements for:
- Architectural security features
- Physical structure security features
- Emergency power
- Computer hardware & software
- High standards of operator training
- Operators provide live response 24/7
Our Monitoring Centre was the first in Canada to be certified ‘Five Diamond’ by the Monitoring Association, an organization whose mandate is to maintain the highest standards of excellence in the North American Alarm industry.
Our team of monitoring specialists undergo rigorous training and education to qualify for work in ProTELEC’s Emergency Monitoring Centre (EMC), and are dedicated to ensuring that your workers are safe at all times, in all environments.
The CheckMate suite of products was developed to compliment the services provided by our Emergency Monitoring Centre. Combining powerful safety check tools and emergency panic button functionality with trained live operators offers greater lone worker protection.
In 2019 alone, CheckMate made over 2 million automated safety checks through our Safe Alone app, texts, and/or automated phone calls, while our operators provided thousands of lone workers with live safety checks and emergency support.
What is CheckMate?
CheckMate is a suite of employee security and lone worker safety solutions by ProTELEC Alarms.
Our CheckMate lone worker monitoring app and services is comprised of the Working Alone monitoring system, and our Safe Alone check-in app, which functions as a GPS-enabled lone worker tracking app for real-time oversight. Our security systems are designed to give both employees and employers peace of mind when working alone. Whether you’re learning how to monitor lone workers for the first time or refining your safety program, CheckMate offers step-by-step implementation support and automated tools that make the process seamless. These robust and intuitive lone worker safety check tools are backed by professionally trained operators who adhere to strict emergency response protocols.
CheckMate Working Alone meets all Federal and Provincial lone worker safety legislation requirements. As a fully integrated lone worker compliance software, CheckMate also simplifies regulatory reporting for safety audits, we provide administrators with direct access to scheduling and reporting tools through our secure online Administrative Dashboard.
CheckMate Work Safe personnel security and safety solutions include our eAlert digital emergency buttons, elevated body temperature sensor, and our SOS fall detection device.
These lone worker safety devices—ranging from digital emergency buttons to body temperature sensors and fall detection—can be tailored to meet the needs of any workplace.
History
In 2003, given the developments and enhancements of lone worker regulations for employers, ProTELEC Alarms responded by introducing a new and innovative service called CheckMate Working Alone.
CheckMate Working Alone offers employers both a service and an operational system that allows for compliance with lone worker compliance laws and Manitoba lone worker safety solutions, while exceeding provincial standards across Canada.
Today, CheckMate is a full suite of personal protection and lone worker solutions, which now include journey management tools, the powerful Safe Alone app, and discrete panic-button software.
Recognized by safety professionals as one of the best lone worker apps of 2025, CheckMate continues to evolve to meet the highest standards in modern employee protection
Why choose CheckMate to protect your employees?
In order to protect your staff wherever they work, CheckMate offers optimal safety solutions that streamline the safety and security process. CheckMate Working Alone is an intuitive and complimentary addition to your lone worker health and safety policies and procedures. CheckMate Work Safe provides high-tech solutions to personnel safety concerns.
We provide in-depth training and ongoing support, with access to our customer care team available around the clock. There are no administration fees or extra charges for support services.
CheckMate’s configurable system supports every phase of your lone worker risk assessment—from initial hazard identification to real-time monitoring and response.
With our suite of safety services, there is no software or hardware to buy. Our scalable remote worker safety solutions support organizations of all sizes—whether you run a small business with 10 employees or a large corporation, CheckMate offers monitoring solutions tailored to fit your needs.
Why You and Your Business Need Protection
While provincial legislation varies, every province requires employers to ensure the safety of their employees according to the law. While provincial legislation varies, every province requires employers to ensure the safety of their employees according to the law. Navigating safety compliance regulations can be complex, but CheckMate ensures your organization remains audit-ready at all times. All of CheckMate’s products and services comply with or exceed current provincial working alone legislation, ensuring that your employees are securely monitored.
Understanding your legal obligations for lone workers is essential.
CheckMate simplifies compliance with local laws through automated check-ins and detailed safety audit reporting. All of CheckMate’s products and services comply with or exceed current provincial working alone legislation, ensuring that your employees are securely monitored, and your company will not face unlawful actions. CheckMate monitors employee safety through an automated and proactive work alone monitoring system, allowing lone workers to focus on their jobs while receiving safety checks wherever they are — even in areas without cell coverage. Our lone worker monitoring app and phone-based system ensure protection via landlines, smartphones, or satellite devices.
From compliance to workplace safety risk assessment support, CheckMate is built to help businesses proactively manage hazards and protect their teams.