Municipal and field safety leaders who trust CheckMate to protect lone workers

Don't take our word for it. Hear from the people we protect

More than 900 Canadian organizations trust CheckMate to protect their lone workers. From municipal field crews to legal aid offices and grocery teams, their safety managers and EHS directors tell us in their own words why it works. Read their stories below.

What Safety Leaders Say About CheckMate

Real words from the people responsible for keeping lone workers safe at their organizations.

City of Abbotsford

City of Abbotsford

Municipal Government • British Columbia

The City of Abbotsford has found CheckMate Working Alone to be a reliable and user-friendly solution that strengthens the safety of employees working alone or in the field.

The automated check-ins, real-time alerts, and clear escalation processes provide confidence that staff are supported at all times.

The system is easy to implement, flexible across departments, and supports our commitment to proactive safety and due diligence.

"Overall, CheckMate is a valuable tool that helps ensure our employees are never truly working alone."

Parm Phangura, Dipl.T OH&S Sr. Manager, Occupational Health & Safety
Verified CheckMate Partner

Fort McMurray Airport Authority

Aviation / Airport

"CheckMate has been a reliable and effective partner in supporting lone worker safety at Fort McMurray Airport Authority. The system is easy to use, dependable, and allows FMAA to embody its Core Value commitments. Beyond those benefits, the system provides clear, auditable records that support quality management and continuous improvement programs."

Sara Stevens, MBA, AAE, IAPManager, Health, Safety, Security & Environment
Verified CheckMate Partner

Save-On-Foods

Grocery Retail

"From a management perspective, the system is incredibly easy to use and intuitive. We no longer have to worry about being awake late at night to monitor lone worker check-ins. It empowers our team to manage their own safety confidently, while support is always there if it's ever needed."

Brooke Nelson-St DennisStore Manager, #954 Parksville
Verified CheckMate Partner

Best Western Plus Red Deer Inn & Suites

Hospitality

"After an OHS visit required us to implement a working alone policy, CheckMate got our hotel set up incredibly fast. They made the entire compliance process effortless, and at such an affordable cost. I highly recommend them to any business with lone workers."

Sherrie LuxtonGeneral Manager
Verified CheckMate Partner

Bunge Canada

Agriculture & Food Processing

"Our workers work alone on weekends, and CheckMate is a very useful tool to check in on our team's safety."

Brian MatkinBuilding Supervisor
Verified CheckMate Partner

School District 43, Coquitlam

Education

"All of our staff are capable of using it successfully, and we are regularly in the 99th percentile for check-in accuracy. If our staff miss a check-in and don't answer the follow-up call, CheckMate notifies the appropriate person."

Alek RysiewiczManager, Facility Improvements
Verified CheckMate Partner

Legal Aid Manitoba

Legal Services

"CheckMate allows our staff to feel connected and safe while working outside of their usual office, and allows supervisors to concentrate on other matters knowing their staff are accounted for."

Safety Manager
Verified CheckMate Partner

City of Powell River

Municipal Government

"The service from CheckMate is consistently prompt and professional."

Adam Hueston
Verified CheckMate Partner

Merit Functional Foods

Food Manufacturing

"The application is easy for workers to use, and for myself as a Health and Safety Professional to monitor and ensure compliance. Implementation was seamless."

Health & Safety Professional
Verified CheckMate Partner

CMI Concierge & Security

Security

"The mix of automated check-ins and human follow-up helps keep our staff safe, supports compliance, and gives us strong accountability around lone worker safety."

Dmitry BerestovitskyGeneral Manager
Verified CheckMate Partner

Summerland Waterfront Resort & Spa

Hospitality

"Their check-in service has added an important layer of safety for our team, especially during off-hours. It's a relief knowing there's a system in place and someone is looking out for them. It genuinely helps me sleep better at night."

Lisa JaagerGeneral Manager
Verified CheckMate Partner

Knox United Church

Faith & Community

"CheckMate has helped improve safety at Knox United Church, especially when I am working alone. The platform is easy to use, reliable, and gives us confidence that help can be reached quickly if needed. I usually forget to deactivate the app after finishing work, and the team promptly followed up to make sure I was safe. Their quick response made me feel genuinely supported."

Ruth
Verified CheckMate Partner

Fireweed Collective Society

Social Services

"CheckMate's Lone Worker Safety Portal has been a valuable tool in strengthening our staff safety and supporting our compliance requirements. The team has been professional, responsive, and committed to ensuring the system works for our organization."

Mila MalagonExecutive Director
Verified CheckMate Partner

Creative Therapy Consultants

Healthcare

"CheckMate is one of the tools we rely on to help support staff who work alone across many geographical areas, providing an added layer of safety while they are in the community."

Becky Brimacombe
Verified CheckMate Partner

Fort St. James Public Library

Public Libraries

"CheckMate has become an integral part of our workplace safety program. The system is easy to use, reliable, and provides peace of mind for employees working alone during evening and weekend shifts."

Valerie Crowley
Verified CheckMate Partner

Adam Manufacturing

Manufacturing

"Our company has proudly relied on ProTELEC's CheckMate lone worker monitoring service for over ten years. The Safe Alone App's GPS tracking and SOS panic button have been a game-changer, and we even expanded its use to our delivery trucks. It offers excellent safety features combined with great value, making it our preferred choice."

George RithalerExecutive Vice President
Verified CheckMate Partner

Peace Country Petroleum

Oil & Gas Transportation

"It's easy for me to find your truck, but that doesn't tell me you're okay in that truck. With having to push a button, I know you're alright. Sometimes our drivers are on one site for hours, and making it easy for them to check in makes my job easier."

Becky GiesbrechtManager, Human Capital & Safety
Verified CheckMate Partner

Pathways

Community Disability Support

"At Pathways, our teams support individuals across a variety of community locations, and CheckMate has become an invaluable part of how we care for both the people we support and the staff who serve them. It gives us confidence that employees working alone have a reliable, easy-to-use safety check-in system, providing genuine peace of mind for everyone involved."

Terence GintherCo-Interim Executive Director
Verified CheckMate Partner

Campbell River Marine Terminal

Marine Terminal

"A marine terminal isn't a nine-to-five environment. Our people work in conditions and at hours where being out of contact for too long is a real risk. CheckMate has been a straightforward way to keep tabs on everyone without hovering, and knowing there's a real person on the other end if a check-in is missed makes a genuine difference in how we run safety here."

Ann Adams
Verified CheckMate Partner

Kitchen Craft

Manufacturing

"CheckMate has completely streamlined our lone worker safety protocols. The automated alerts when a worker misses a check-in ensure that help is never far away, and the monthly activity summaries make tracking compliance effortless. It provides another layer of safety to our associates."

Project Management
Verified CheckMate Partner

Omineca Safe Home Society

Social Services • Vanderhoof, BC

"CheckMate has been great for the staff who work in our 24-hour transition house. They feel safe knowing that someone is checking in on them during their shifts when the office is closed."

LesleyReception
Verified CheckMate Partner

Claire Moroney

EHS Director

"The system itself is robust and user friendly. From a management perspective, the visibility to its uptake and usage is a strong, data-driven feedback loop."

Verified CheckMate Partner

Also trusted by Shell, Sherwin-Williams and 900+ organizations across Canada.

Client Stories

How organizations put CheckMate to work, told in their own words.

City of Abbotsford

Challenge

Strengthen the safety of employees working alone or in the field, across multiple city departments.

Solution

CheckMate Working Alone, with automated check-ins, real-time alerts, and clear escalation processes. The city found the system easy to implement and flexible across departments.

Outcome

Confidence that staff are supported at all times, backing the city's commitment to proactive safety and due diligence. In their words, employees are never truly working alone.

Parm Phangura, Dipl.T OH&S Sr. Manager, Occupational Health & Safety

Legal Aid Manitoba

Challenge

Keep staff safe and accounted for while they work outside of their usual office.

Solution

CheckMate safety checks that keep staff connected wherever the workday takes them.

Outcome

Staff feel connected and safe, and supervisors can concentrate on other matters knowing their people are accounted for.

Safety Manager Legal Aid Manitoba

Vancouver Island Regional Library

Challenge

Run a working-alone program for about 450 employees across 39 branches, from Victoria to Masset in Haida Gwaii, covering everything from lone travel to full solo shifts, all to WorkSafeBC's standard.

Solution

Consolidate everything onto CheckMate, a single system that met WorkSafeBC requirements and let them retire a secondary, redundant system. Easy to learn, with fast support from the ProTELEC team.

Outcome

One cost-effective system covering all 39 branches, with the Safe Alone app and Safe Walk feature giving staff peace of mind when working outside a branch.

Gerald Van De Ven, CRSP Health and Safety Specialist
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Save-On-Foods

Challenge

Give the store team a lone worker system they could run themselves, without leadership having to set up or monitor every check-in after hours.

Solution

An app-based service that is easy to manage in-house, where each worker chooses a phone call or text check-in, all backed by 24/7 human monitoring.

Outcome

Staff manage their own check-ins confidently while leadership no longer worries about after-hours setup. A reliable, flexible, and stress-reducing solution for the team and management alike.

Brooke Nelson-St Dennis Store Manager, Save-On-Foods #954, Parksville
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Columbia Fuels

Challenge

A single worker, often alone on the water seven days a week, was covered only by haphazard manual phone calls, leaving room for a missed check-in to slip through.

Solution

Automated check-ins roughly every two hours plus an end-of-day check, with CheckMate's monitoring escalating any missed check-in straight to the supervisor.

Outcome

Every missed check-in escalated to the supervisor, 100% of the time. In his words, CheckMate was something they could count on.

Mike Columbia Fuels
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Victoria Cool Aid Society

Challenge

Keep employees safe while they work alone in high-risk environments, meeting regulatory obligations without sacrificing real-world safety.

Solution

A trusted lone worker partner since 2015, providing consistent check-ins and emergency support, recently expanded with the Safe Walk feature.

Outcome

Nearly a decade of responsive service and excellent value. Staff feel safer in high-risk settings, and they find Safe Walk simple and easy to use.

Natalia Day Victoria Cool Aid Society
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District of North Vancouver

Challenge

Protect more than 800 staff across the municipality, including employees who work alone or out in the field.

Solution

A dependable, user-friendly check-in system that is easy for a large, distributed workforce to use across departments.

Outcome

Added confidence and peace of mind for both employees and the organization, backed by a multi-year working relationship.

Tracy Gowans District of North Vancouver
Read the full story →

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