ACROSS CANADA, MANY JOBS REQUIRE PERIODS OF TRAVEL OR ACTIVITY OUTSIDE OF RELIABLE CELL PHONE SERVICE.
This lack of consistent cell service can make the use of a safety check app, automated calls, or safety check text messaging difficult. As a result, employers may need to adjust their procedures and policies, or risk failure to meet lone working regulations.
It is important to use an adaptable safety check system. There are several ways to use CheckMate safety checks in areas with pockets of no cell service. We provide a range of proactive check-in options, so that lone workers can continue their safety checks at the appropriate frequency while using the best technology for their specific situation.
Some ways to manage safety checks in areas that may not allow for regular Safe Alone app use include:
Proactive checking-in with the Safe Alone app before entering an area with no cell service: Employees can change their check-in frequency in the Safe Alone app so that their next Safety Check will occur when they have left an area with limited cell service.
If the employee has access to a land line: Lone workers can do a proactive check-in through a land line by calling CheckMate’s automated attendant. They will be able to check-in, leave a voice message with location details, and adjust their frequency of check-ins and/or deactivate.
If the employee has access to a computer: Employees working alone can proactively check-in through our Lone Worker Portal on the CheckMate website.
If a lone worker will be on the job for several hours in an area of limited cell service, communication hardware may be needed: CheckMate Working Alone will work with land lines, cell phones, smart phones, satellite phones and satellite Smartphone Messengers. Employers have the freedom to choose which hardware will best suit the needs of their workforce.
In some instances, we have worked with clients to deliver safety check services by using their current radio systems. CheckMate can be setup so that staff communicating with lone workers via radio are notified when to check on employees in the field. This method ensures consistent safety checks as well as complete record-keeping, and reports are generated through the Working Alone administrative dashboard.
Regardless of the technology and safety check system used, employers are responsible for their lone workers and must take steps to meet the requirements of Provincial lone worker legislation.
By providing flexible options and a safety check system that is customized to suit the unique requirements of a wide variety of industries and day-to-day scenarios, CheckMate Working Alone is a powerful lone worker safety tool providing peace-of-mind to employers and employees alike.