Simple, All-In-One
Safety Solution
for Everyone
In Property Management
CheckMate Offers a Simple, Affordable Lone Worker Protection System for Property Management Teams
Challenges for Property Managers
- Resident Managers: Live on-site, handle tenant complaints, and manage emergencies. Risks: Verbal/physical confrontations, medical emergencies, slips, and falls.
- Maintenance Personnel: Work in isolated areas (basements, rooftops, mechanical rooms). Risks: Electrocution, falls, confined spaces, severe accidents.
- Leasing Agents: Show properties alone and conduct site visits. Risks: Confrontation, harassment, unsafe environments.
- Janitorial and Cleaning Staff: Operate after hours in empty buildings. Risks: Hazardous chemicals, slip and fall accidents, criminal activity.
These challenges require reliable work alone monitoring tools and remote worker safety solutions tailored to high-risk, unsupervised environments.
Safety & Compliance Solutions for the Property Management Industry
CheckMate Working Alone offers a comprehensive, simple, and affordable lone worker compliance software and monitoring solution that is:
- Proven and trusted, with over 3.8 million safety checks on lone workers in 2024.
- Is user-friendly and accessible to all staff.
- Functions independently of existing IT systems.
- Complies with regulatory requirements for working alone or in isolation.
Key Features
- Automated safety checks and emergency alerts.
- Emergency Button and Safewalk options.
- Customizable reports and audit trails.
- Live monitoring ensures no incident goes unnoticed.
Our lone worker GPS tracking app provides real-time visibility into staff location, supporting immediate response in emergencies.
Is Your Organization Compliant with Safety Regulations for Lone Workers?
Most provinces define “working alone” as any work performed by a worker who is alone and unsupervised.
Employers must:
- Identify and mitigate risks.
- Develop and train staff on safe working alone policies.
- Establish a system of regular communication for safety checks.
These steps are critical for ensuring your team meets lone worker compliance law requirements while reducing legal risk.
Resources:
- Visit our Working Alone Resource Page for your province’s legislation and guidelines.
- Read our article on Ensuring Lone Worker Safety in Canada’s Property Management Industry
ProTELEC’s CheckMate Keeps Your Team Safe No Matter Where They Are
Simple All In One Solution with the
CheckMate Safe Alone App!
- All Property Management staff have 24/7 access.
- Protects all staff that commonly experience hazards or occasionally work alone after-hours or on weekends.
- Provides other critical employee safety solutions to help protect your entire team.
In 2024, we made over 3.8 million Safety Checks on employees working alone.
Regular Safety Checks when Working Alone or in Isolation
Automated Safety Checks – This feature is available for any staff that work alone, at any time. Safety Checks are turned on by a simply tapping the Activate button.
‘Proactively’ check-in at any time by tapping the Check-In button
- If you do not check-in proactively, your first automated Safety Check will occur via a Text message (or optional phone call).
- If you miss the first Safety Check Text, your second automated Safety Check will occur via a phone call only, which can be set to occur in ‘X’ minutes after the initial Text message (Options for 2,3,5,10,15 & 20 minutes)
- If you miss this automated call, a Missed Safety Check Alarm is generated in ProTELEC’s 24/7 ULC certified Emergency Monitoring Centre, where your predefined list of Alert Contacts will now be notified.
Emergency Button
24/7 Emergency Response – we’re here and ready when you need us.
Pressing the Emergency button for workers transmits your device coordinates to our 24/7 Emergency Monitoring Station.
ProTELEC’s Emergency Monitoring Centre responds according to the preset protocol of your Emergency Alarm.
Safe Walk Feature
For any situation where Property Management staff may feel at increased risk, such as walking alone to their car at night.
- When activated, GPS Location information is sent to ProTELEC as they move.
- The moment they exit from this screen, by pushing the Home or Power button, an Emergency alarm is sent to our Emergency Monitoring Centre with GPS Location information.
- The Safe Walk feature makes it very easy to generate an emergency alarm without having to look at the phone—ideal for lone workers operating after hours or in isolated buildings.
CheckMate Dashboard
For those designated as the CheckMate Client Administrators
- View lone worker locations on a map in real time and immediately access safety check details for each employee
- An audit trail is provided of all CheckMate calls, outcomes, and activations/deactivations of schedules in real time. The dashboard acts as an administrative control center, offering features found in top-tier lone worker tracking apps. Reports can be generated from the website dashboard or have them emailed weekly.
Lone Worker Safety Done Right!
Always Available
Unlimited safety checks, proactive communication, and employee health and safety compliance tools—all in one. Live support 24/7.
Lone Worker Communication
Proactive, automated and ‘live worker” communication.
Your System, Your Way
Customizable to meet you and your staff’s needs.
Contact Alerts
Alert contacts are notified immediately of missed check-ins.
Continuous Vigilance
24/7 live monitoring
ensures no incident goes unnoticed.
Insightful Dashboard
Secure Client Dashboard provides concise summaries and a searchable event history
Additional Resources for The Property Management Industry
ProTELEC’s Call Answering Services solution blends automation with Emergency Monitoring Centre Operator response, ensuring after-hour calls are answered within 2 rings, with zero hold time, and with a customized response. Immediate text notifications are sent to appropriate After-Hours On-Call personnel with a link to the key information from the call. Access our Web portal Dashboard for a summary of all calls and details of each interaction.
ProTELEC’s deterrence monitoring services, offer a proactive security solution that helps prevent incidents before they occur. An approaching trespasser to the property triggers an alarm, alerting ProTELEC’s emergency monitoring operators, where trained operators use two-way audio and commercial security cameras to assess and deter threats in real time. These security tools can also be used in conjunction with our lone worker monitoring system to provide an extra layer of protection for staff who work in or near isolated buildings, basements, or rooftops. Together, these systems create a fully integrated safety network—ensuring both property and personnel are protected. Commercial security cameras allow our operators to safely assess the scene and collect information to assist in any emergency response.
Property Management Industry Form
For more information, and to obtain a free trial of the CheckMate Working Alone App please fill out the form below.
Property Management Industry Form
For more information, and to obtain a free trial of the CheckMate Working Alone App please fill out the form below.