CheckMate Customer Story
When your staff work alone in high-risk environments, a check-in system is not a box-ticking exercise, it is the difference between someone being supported and someone being on their own. The Victoria Cool Aid Society has trusted CheckMate with exactly that since 2015.
Cool Aid's employees work alone in high-risk environments, where meeting regulatory obligations is the baseline and real-world safety is the actual goal. The organization needed a partner it could rely on for consistent check-ins and genuine emergency support, not just compliance paperwork.
CheckMate has been that partner for nearly a decade. Beyond reliability, what has kept the relationship strong is service and value: responsive support, easy collaboration, and pricing that works for a non-profit.
"CheckMate has been a trusted lone worker partner for our organization since 2015. Their pricing is excellent, their customer service is fantastic, and they have consistently been responsive and easy to work with."
The day-to-day value is the consistency: regular check-ins and emergency support that the team can count on. More recently, Cool Aid rolled out CheckMate's Safe Walk feature, and the response from staff has been positive.
"Their service helps us meet our regulatory obligations, but more importantly, it provides consistent check-ins and emergency support so we can trust that our employees are safer when working alone in high-risk environments."
The newest addition has landed just as well as the core service.
"We also recently introduced the Safe Walk feature, and our staff report they appreciate it, and find using it simple and easy."
Join more than 900 Canadian organizations that trust CheckMate to keep their people safe. Book a free consultation and we will map it to how your team actually works.