CheckMate Customer Story
When your operation puts a single worker alone on the water, a missed check-in isn't a scheduling problem. It's a person who might be in trouble. For Columbia Fuels, CheckMate replaced a patchwork of manual phone calls with an automated system that never forgets to follow up.
Before CheckMate, the team handled lone worker safety the way a lot of operations do: by making calls. The problem wasn't effort, it was consistency. "We were just doing calls, but it would be haphazard, because it's not automated," Mike said. With someone working seven days a week, often alone on the water, a manual routine leaves too much room for a check-in to slip through.
CheckMate came recommended through the company's broader safety program, by a contact connected to Parkland. For a focused operation, a trusted referral and a system that handled the follow-up automatically made the decision straightforward.
The setup matched the risk. A single worker checked in on a regular interval, roughly every two hours, with an end-of-day check as well. The reason for the cadence was real: this is on-water work, where a fall in the water can leave someone unable to get back out on their own. If a check-in was missed, CheckMate's monitoring stepped in, and the alert routed straight up to Mike.
"When the guys forgot to check in, I got the call. Every time. A hundred percent."
Mike's recommendation came without hesitation, and his trust in the service has held up even between seasons.
"If you're looking for a solution to working alone safety, CheckMate is a no-brainer. It definitely fit the bill. It was something we could count on."
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