CheckMate pricing

Simple Per-User Pricing. Live Operators Included.

One price per worker, per month. The Safe Alone app, 24/7 monitoring by trained operators, GPS, the supervisor dashboard and compliance reporting are all in it. No setup fees. No long-term contract.

Get a Quote for Your Team What is included
Prices in Canadian dollars, per user per month Rial Black Reviewed by Rial Black, General Manager Last reviewed

Monitoring pricing by team size

Pricing steps down as your team grows. Every tier includes the same 24/7 live operator response; there is no cheaper self-monitored tier because a check-in nobody answers is not monitoring.

1 to 4 users
$22.50
per user, per month
For a single lone worker or a very small team. Same monitoring, same operators.
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5 to 24 users
$19.25
per user, per month
Where most home-care, property, retail and field service teams land.
Get Started
25 or more users
From$17.50
per user, per month
Volume pricing for larger and multi-site organizations. Quoted on your headcount.
Request a Quote

Pricing shown is for Safe Alone app monitoring. Hardware and add-ons are quoted separately; see below.

What is included, and what is extra

Included in every tier

  • 24/7 live monitoring. A trained operator at ProTELEC's Five Diamond monitoring centre answers every missed check-in and panic alert.
  • The Safe Alone app for iPhone and Android: scheduled check-ins, one-tap confirmation, silent panic button, SafeWalk mode.
  • GPS location with every check-in and alert.
  • Your escalation plan, followed in order, with designated contacts notified.
  • Supervisor dashboard showing who is checked in, who is overdue and where.
  • Compliance reporting. Every check-in and response logged with a time stamp and exportable.
  • Setup and support. No setup fee, no hardware required, most teams live within 24 hours.

Quoted separately

  • Phone safety checks for workers without a smartphone: automated calls to any landline or cell, PIN to confirm. Ask us how it is priced for your team.
  • Smart Button wearable: one press checks in, press and hold raises an alarm. One-time hardware cost per button.
  • SOS pendant: standalone cellular device with fall detection, GPS and two-way voice. Quoted separately.
  • Satellite device for sites with no cell coverage, on the Iridium network.
  • Guard Wellness Check add-on: a licensed guard attends in person when no emergency contact can be reached. Monthly add-on per user or per location, plus a fee per attendance.
  • eALERT desktop panic button for reception and office staff.

No contracts, no surprises

No setup feesYou pay for the month, not for getting started.
No long-term contractScale up or down as your workforce changes.
No monitoring surchargeThe operator response is in the price, not a premium tier.

Why a monitored price is not the same as an app price

Lone worker software in Canada is generally priced per user per month, and app-only tools can look cheaper on a headline. The difference is who does the monitoring. With an app-only tool, the employer is the monitoring centre: a supervisor has to see the alert and act on it, at any hour. With CheckMate, a trained operator does that, and the cost of a staffed 24/7 centre is inside the per-user price.

Three questions separate a real quote from a headline price. Is human monitoring included, or is the response left to your team? What does a missed check-in at 3 a.m. actually trigger? And is every check-in and response logged in a form you could hand to an inspector? The lone worker monitoring guide works through each, and CheckMate vs OK Alone compares a monitored and a self-monitored product line by line.

900+Organizations protected
9,000+Workers monitored
3.8M+Safety checks a year
1968Monitoring since

Pricing questions

How much does CheckMate cost?

CheckMate is priced per user per month in Canadian dollars: $22.50 for 1 to 4 users, $19.25 for 5 to 24 users, and from $17.50 for 25 or more, with 24/7 live operator monitoring included. There are no setup fees and no long-term contract.

Is 24/7 monitoring extra?

No. The live operator response is part of every tier. There is no self-monitored tier and no monitoring surcharge.

Is there a contract or a setup fee?

No setup fee and no long-term contract. You can add or remove users as your workforce changes, and most teams are live within 24 hours of signing up.

What does the Smart Button cost?

The Smart Button is a one-time hardware purchase per button that pairs with the Safe Alone app. Ask for the current price when you request a quote.

What does the Guard Wellness Check cost?

It is an optional add-on billed monthly per user or per location, plus a fee for each guard attendance. Rates and guard availability depend on your sites, so it is quoted with your monitoring.

Do workers without a smartphone cost the same?

Workers without a smartphone are covered by phone safety checks, automated calls to any landline or cell phone. Ask us how that option is priced for your team; it depends on how many workers use it.

Get a Quote Built on Your Headcount

Tell us how many workers you have, who carries a phone and where your sites are. You will get a per-user price, with monitoring included, and a straight answer on any add-ons.

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